Your personal data is fully protected at Hayvip. We are transparent about what information we collect, how we store it, and when it is used.
The Key Pillars of Hayvip's Privacy Policy at a Glance
All your data is secured with SSL/TLS encryption. From registration through to transactions, everything is stored encrypted on our servers.
Hayvip never sells your personal data. We believe your data belongs to you — we only hold what is necessary to provide our services.
We only collect information that is strictly necessary to operate our services. Requesting unnecessary personal data is against our policy.
We are fully transparent about how your data is being used. You can find out at any time exactly what data we hold about you.
Hayvip's data protection measures are regularly audited by independent security experts. Any vulnerabilities identified are resolved promptly.
You may request to view, correct, or delete your data at any time. We aim to respond to all such requests within 30 days.
We collect certain personal information when you register and use our services on Hayvip. The primary purpose is to provide you with a safe, high-quality experience. We never collect data beyond what is necessary.
Under Hayvip's privacy policy, information you provide at registration is collected directly. In addition, certain technical data is collected automatically when you use our platform.
| Type of information | Example | Reason for collection |
|---|---|---|
| Identity information | Name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact information | Email, mobile number | Account Verification & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Payment processing |
| Technical information | IP address, browser, device | Security & fraud prevention |
| Usage information | Gaming history, login timestamps | Service improvement & responsible gaming |
We only collect the information listed above. We never collect sensitive personal data such as your religion, political views, or similar details.
Hayvip uses your personal data only for specific, legitimate purposes. A core principle of our privacy policy is that data collected for one purpose will not be used for another. If we ever need to use your information for a new purpose, we will seek your consent first.
Hayvip never sells your data to third parties for marketing or advertising purposes. You can unsubscribe from our promotional emails at any time.
Hayvip uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser that help remember your preferences on future visits.
We use three types of cookies — essential cookies (to keep the site running properly), functional cookies (to save your preferences), and analytical cookies (to understand site performance). We do not use third-party advertising cookies.
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
One of the most important aspects of Hayvip's privacy policy is exercising the highest caution when it comes to sharing data. We may share information with third parties only in the limited circumstances outlined below.
Strict Non-Disclosure Agreements (NDAs) are in place when data is shared with our technology partners. They are prohibited from using your information for their own purposes in any way.
Outside of the cases listed above, Hayvip does not share your data with any other party — in particular, we never share information with advertising companies, data brokers, or marketing firms.
Hayvip does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal and regulatory requirements.
Once the applicable retention period ends, your data is securely deleted or anonymized. No data is stored indefinitely.
Under Hayvip's privacy policy, you have a number of important rights. Contact our support team to exercise any of these rights.
You can find out what data we hold about you and request a copy at any time.
You may request correction of any inaccurate or incomplete information.
Where there is no legal obligation to retain it, you may request that your data be deleted.
You may request that processing of your information be restricted in certain cases.
You may request your data in a structured, portable format.
You may object to the use of your information for specific purposes.
Hayvip will respond to rights requests within 30 days of receipt. For complex cases, this may extend up to 90 days, and you will be informed accordingly.
Hayvip is strictly a 18+ platform. We do not knowingly collect personal data from minors. Age is verified during registration, and additional proof may be requested in cases of doubt.
If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account.
Hayvip protects your data using industry-standard security technologies. Our privacy policy and security infrastructure are regularly updated to guard against the latest threats.
In the event of a data breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.
Hayvip may update this privacy policy from time to time. We will notify you of any significant changes via email or a platform notification before they take effect.
Previous versions of the privacy policy are kept in an archive. Any prior version can be made available upon request.
If you have any questions, concerns, or complaints about our privacy policy, Hayvip's support team is always here to help. We take every complaint seriously and work to resolve it as quickly as possible.
Contact address: [email protected] — We typically respond within 24 hours.
For more details, visit our FAQ Visit the page or About Us Read the page.